Customer Service Staff

Front Office

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Aliyah, Front Office Manager

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Kelsey, Front Office Supervisor

Kelsey was born and raised in Los Angeles. She has been in the veterinary field since 2008. She started out working in general practice and then moved to specialty reception. Kelsey has always been drawn to this field because of her love for animals. She has one dog, a beagle mix named Kylo, and four cats, Tinkerbell, Stitch, Jager, and Scruffy. When not at work, she loves to go to LA Kings hockey games and Disneyland with her husband.

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Allyson, Front Office Supervisor

Allyson is a Los Angeles native. She has been working in the veterinary field since 2017. Before joining the MASH team, Allyson worked at a dog hotel and has also worked at animal rescues as a receptionist. She has a degree in cosmetology and used to work on shoots. She plans on learning more about veterinary medicine through her work at MASH to find where her passions lies in the veterinary world. Allyson has three dogs: a pit mix named Moulder, a cattle dog mix named Moma, and a Chihuahua mix named Navie. When not at work, she loves to go out, try new places to eat, hike, hang with her dogs, and experiment with cooking/baking.

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Edgar, Front Office Supervisor

Edgar was born and raised in Los Angeles, CA. He has been working in the veterinary field since 2019. He has worked at a non-profit cat rescue as a foster/medical counselor. He has a passion to help save animals lives as well as rescue. His biggest aspiration is to become an RVT. He wants to be able to make an impact in their lives and their owners. Edgar has two amazing cats, Odesza, a DLH Tabby and Diva, a Snowshoe Siamese. In his free time, he enjoys socializing with his cats, hiking, hanging out with family/friends, go dancing, and watch reality TV shows.

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Lindsey, Client Service Representative

Lindsey was born and raised in South Bay. She has been working in the veterinary field since 2008. Lindsey has worked as a receptionist and technician assistant for specialty veterinary medicine, but her passion is for customer service. She joined MASH’s reception team in December 2018. Her goal is to one day own her own dog rescue. She has an 8-year-old Chiweenie named Emjay, a 6-year-old Miniature Pincher named Petey, and a 5-year-old Pekinese Mix named Noodle. She absolutely loves dogs and plans on adding more to her family. Lindsey’s has a love for animal rescue, so a lot of her free time is taken by volunteering, however she also loves going to Kings hockey games and spending time with her family.

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Megan, Customer Service Representative

Megan was born and raised in La Mirada, CA. Megan has worked in the veterinary field on and off since 2012. She has worked as a receptionist in general practice. Her goal is to return to school to get her human nursing degree or become an RVT. Megan has a medical assistant diploma. She has a Chihuahua Terrier mix named Chloe and a Pomeranian named Darla. In Megan’s free time, she like to go hiking, hang out with her kids, cook/bake, and try new things.

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Andrea, Customer Service Representative

Andrea was born and raised in Inglewood, CA. She has been working in the veterinary field since 2015. Andrea has worked as a receptionist in general practice making this her debut in emergency and specialty medicine. Andrea joined MASH’s emergency team in February 2021. She is currently in school to become a human respiratory therapist. She has a Siamese named Bellatrix Lestrange, a DSH named Krystal, an American Staffordshire named Gypsy, and a Rottweiler mix named Roc. Andrea likes to read, travel, and spend time with her pets. She also spends time working on her small business making charcuterie boards, and is currently learning to ice skate!

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Sarah, Customer Service Representative

Sarah is a Southern California native. She has been working in the veterinary field since 2018. She has worked in general practice as a receptionist, kennel technician, and technician assistant. She joined the Mash emergency team in 2021, and her goal is to become an RVT. She has a German Shephard named Ace and a DMH named Stella. In her free time, Sarah likes to spend time with her family and pets, as well as spend time on her hobbies.

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Sylvia, Customer Service Representative

Sylvia was born in Oceanside, CA, but was raised in Arizona and moved back to the Los Angeles area nine years ago. She has been working in the veterinary field as a receptionist in general practice and Emergency for eight years. Sylvia joined our Emergency Department as customer service representative. She has a B.A. in Criminal Justice & Law Enforcement Administration from Colorado State University and is working on her Masters in Healthcare Administration. She has a pug named Pugsly. When she has time to herself, she likes to spend time with her family, run, read, and go to the beach.

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Jennifer, Customer Service Representative

Jennifer was born and raised in Los Angeles. She has worked in the veterinary field as a receptionist and has attended RVT school. She joined Mash's ER Department as CSR in 2021. Her short term goal is to become an RVT, and her long term goal is to earn a DVM that specializes in wildlife animals (specifically marine mammals). She has been working on transferring from Mt. Sac and Fullerton College with an Animal Science degree into the University of Hawaii or Cal Poly Pomona. She has 3 cats and 4.5 dogs, and when she isn't spending time with them, she enjoys camping, hiking, snowboarding, ice skating, making costumes, and playing video games.

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Julie, Customer Service Representative

Julie is from San Bernardino and has worked in the veterinary field for 16 years. She has worked in reception and as a Veterinary Assistant in general practice and ER. She joined Mash's ER department in 2021 as CSR. She has a Maltese named Bugg and three cats, Butthole, Church, and Happy. When she has time to herself, she likes to spend time outside, go to the movies, shop, and dabble in carpentry.

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Jenny, Customer Service Representative

Jenny is from Chicago and has lived in Los Angeles for five years now. She has worked in the veterinary field for over 15 years in reception and as a VA all at general practices. She has joined the MASH ER department as our newest CSR! Her goal is to become a certified nutritionist. She has two cats, Oliver and Markie. When she isn't busy at work, she likes to go on road trips, camp, go to the beach, read, and cook.

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Alix, Customer Service Representative

Alix is from Ventura County and has lived in the Los Angeles area for two years now. During her eight years working in the veterinary field, she has worked in reception for an ER/Specialty hospital and has been a Cardio DA. She has joined the MASH ER department as our newest CSR! She has a short Pitbull mix named Junior, and when she isn't watching him play with toys, she likes to hike, be with friends, and be outside. She hopes to travel the world one day!

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Yessenia, Customer Service Representative

Yessenia was born and raised in Los Angeles and has been in the veterinary field for two years as a receptionist. She is joining the MASH ER as our newest CSR! She has a French Bulldog. She loves to spend her free time camping and hiking with her family.

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Ruby, Customer Service Representative

Ruby has lived in Los Angeles her whole life and started working in the veterinary field two years ago as a receptionist in general practice. She has joined our ER Department as our newest CSR! She hopes to one day become a human nurse. She has a Pitbull named Smoky and a Cane Corso named Shadow. When she has free time, she likes to bike, hike, skate, go to the gym, and learn new things on Youtube.